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Up-to-Date Information on Library Services

In-Person Services Available

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Latest Updates (as of Dec. 29)

  • WiFi Hotspots and Chromebooks are now available for checkout! Read more.
     
  • Due to staffing shortages caused by COVID-19, public access is restricted to the first floor of the building until further notice. Patrons can still pick up holds, return items and use public computers on the first floor.
     
  • The library’s curbside-pickup service is still available – and is strongly encouraged – along with digital services, including online events, classes, ebooks, streaming and more.
     
  • The outdoor book drops are open.
     
  • Nonfiction books, children’s materials and other items housed on the second and third floors can be reserved online or by calling the library at 920-459-3400.
     
  • Face coverings are required at all times inside the library. The policy applies to visitors ages 5 and up. Free face coverings available. Read more about our policy here.
     
  • Refusal to wear a face covering and/or displaying obvious signs of infectious disease during a pandemic or epidemic are prohibited in the library, and you may be asked to leave to building.
     

We will continue to post the latest updates to our services here, though please call for more details at 920-459-3400, or follow our Facebook page.

Here's the latest on changes to our services due to COVID-19:

Checkouts/Curbside Service
Library materials can be checked out inside the building. We are also offering curbside checkout of books, movies and other materials for those who do not wish to enter the library. Mobile users scroll down this page for instructions on curbside pickup.

Returns & Due Dates
Return are being accepted inside the library or by using our outdoor book drops. Library materials are being quarantined before being recirculated.

Please note that we have extended our grace period so you don't have to worry about fines for items that become overdue while in quarantine. There will be a lag between when your items are dropped off and when your account shows the items have been returned. Please call us with questions about your account at 920-459-3400.

Card Renewals
Library cards can be renewed over the phone by calling 920-459-3400 during business hours.

Hours
The library is open from 10 a.m. – 6 p.m., Monday to Thursday; 10 a.m. – 5 p.m. Friday and Saturday; and closed Sunday.

Second Floor Services

The second floor is closed to the public until further notice due to staffing shortages. 

  • Nonfiction books and other items housed on the second floor can be reserved online or by calling the library at 920-459-3400.
  • Public computers are available on the first floor.
  • WiFi Hotspots and Chromebooks are now available for checkout. Read more.
  • References services are available by calling 920-459-3400 during business hours, or by using the the Chat with a Librarian feature located on the bottom left of our homepage. 
     

Children's Library 

The third-floor Children's Library is closed until further notice. 

  • The 1,000 Books Before Kindergarten and 500 Books Before Middle School programs are still available and prizes can be picked up on the first floor or by using curbside pickup.
  • New children's books, along with a selection of audiobooks, movies, CDs and video games are on display on the first floor. 
  • You can also request a librarian-curated children's book bundle, featuring a selection of 10 items tailored to your child's interests and reading level. Children's movie bundles are also available.
     

Computers/Internet
Public computer access is now available on the first floor only. We have also extended our public WiFi network to provide better access from our parking lot and near the library entrance. Park near the outdoor book drops for the best access from the lot. The public WiFi network is available from 5 a.m. to 11 p.m. daily. In addition, 
WiFi hotspots and Chromebooks are now available for checkout. 

Interlibrary Loans 
You can request items from other libraries within the Monarch Library System. Interlibrary loan services with libraries outside of the Monarch Library System are available as well. Click here for more details.

Meeting & Study Rooms
All library meeting rooms and study rooms are closed. 

Maas Teen Learning Center
The third-floor Teen Center and second-floor Teen Library are closed.

Library Programs
Storytimes, book clubs, ukulele classes and other library programs will continue to be offered
virtually on Facebook, YouTube, Zoom, Skype and more. All in-person programs remain canceled at this time.

Imaginarium Makerspace
The Imaginarium is closed.


Newspapers & Magazines
Printed newspapers and magazines will not be available to read and/or checkout on the second floor at this time. We do offer digital newspaper access to a variety of local and national publications along with digital magazines through RB Digital.

Digital Services 
Cardholders can also still access digital services, including
ebooks, streaming services and databases. The public can also sign up for library cards online and receive instant digital access.

Reference/Research Questions
References services are available by calling 920-459-3400 during business hours, or by using the the Chat with a Librarian feature located on the bottom left of our homepage. 

Masks, Social Distancing & Building Cleaning

  • Face coverings must be worn at all times inside the library. The policy applies to visitors ages 5 and up. Free face coverings (including children's sizes) are available. Costume masks and face coverings containing valves, mesh material or holes of any kind are not acceptable. Read more about our policy here.
     
  • Please stay six feet away from other people at all times when inside the library and stay only as long as needed to access library resources.
     
  • Do not enter the building if you're not feeling well.
     
  • Refusal to wear a face covering and/or displaying obvious signs of infectious disease during a pandemic or epidemic are prohibited in the library, and you may be asked to leave to building.
     
  • Staff will continue intensive surface cleaning inside the building, hand sanitizer will be available to the public and library materials will be quarantined before being recirculated.
     
  • We have installed sneeze guards at our service desks and have relocated our first floor checkouts and Friends Bookstore to create wider foot traffic lanes.

Curbside Pickup Available

Curbside Checkout Available

We are accepting requests for curbside pickup. This service is by appointment only. 

Here’s how it works:

Order Items for Pickup

  • Request items online by logging into your account, or by calling 920-459-3400, ext. 5.
     
  • For online requests, be sure to select Mead as your pickup location.
     
  • You can now request items from other libraries within the Monarch Library System.
     
  • For Seed Library requests, tax forms and other items not in our catalog, call us at 920-459-3400, ext. 5.


When Your Items Are Ready

  • You will receive an alert via email, phone, or text depending on your library account preferences.
     
  • You must then call us to schedule your pickup. 


What To Do When You Arrive

  • Park in one of the reserved spots near the staff entrance and call us at 920-459-3400, ext. 5, to let us know you’ve arrived.
     
  • A staff person will come out and check your library card or photo ID, then then place your items in your vehicle.


Unsure what to check out?

  • Complete this form for personalized recommendations from our librarians.
     


FAQs

Can I pick up items for someone else?
You can pick up items for family members only and you must present that person’s library card or ID when you arrive.

How many items can I request?
A maximum of 20 items may be requested per library card. If you request more than that, the first 20 items staff members find will be pulled for pickup.

Can I use this service if Mead is not my “home” library?
The service is available to anyone with a library card from any Monarch System library.